I've been using MobileSheets since 2012, but I manage my database entirely on my tablet. As such, I'm not familiar with how the companion program works.
...but earlier today I tried to help a friend who just bought a new tablet and is using MobileSheets for the first time. After helping her through the settings on the tablet, the next step was for her to import some PDF files.
Sadly that didn't go the way I expected. She had no problem installing MobileSheets Companion on her Windows 10 PC, and she was able to connect the tablet to it. But when she tried to import files, the dialog box was too large to fit on her monitor all at once, and in particular both the top and bottom of the window were off the edges of her screen.
...so she had no difficulty choosing the files she wanted to import, or in specifying the collection she wanted to add them to, but the Save button wasn't visible, and she wasn't able to move or resize the window to make it visible.
I understand that this pretty much has to be a problem with Windows rather than anything wrong with MobileSheets, but I don't use Windows myself and I wasn't able to help her. Can anyone suggest what I should advise her to do?
Thanks,
- Steven
...but earlier today I tried to help a friend who just bought a new tablet and is using MobileSheets for the first time. After helping her through the settings on the tablet, the next step was for her to import some PDF files.
Sadly that didn't go the way I expected. She had no problem installing MobileSheets Companion on her Windows 10 PC, and she was able to connect the tablet to it. But when she tried to import files, the dialog box was too large to fit on her monitor all at once, and in particular both the top and bottom of the window were off the edges of her screen.
...so she had no difficulty choosing the files she wanted to import, or in specifying the collection she wanted to add them to, but the Save button wasn't visible, and she wasn't able to move or resize the window to make it visible.
I understand that this pretty much has to be a problem with Windows rather than anything wrong with MobileSheets, but I don't use Windows myself and I wasn't able to help her. Can anyone suggest what I should advise her to do?
Thanks,
- Steven