• 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
MobileSheetsPro crashing while on specific setlist
#1
Hello, I have an issue with my app crashing every time I scroll through a specific setlist. It’s just on the one setlist, which happens to be the main one I use for my main gig. I’ve tried updating, uninstalling and reinstalling, reimporting my library, making a new version of the same setlist, but still the issue persists. 

I’m running the app on an Amazon Fire 11 Max Pro tablet.

I also have it on the Amazon Fire 10 tablet, and the same setlist does not crash, and I’m not on the latest update on this tablet.

Thanks!
Reply
#2
Some users are having issues with the third party audio library with their audio files. If you bring up the audio player for one of your songs, tap the settings icon at the top right, then uncheck "Use advanced audio player". That should prevent the crashes from occurring. I am working with the company that that makes the audio library to try to get to the bottom of the crashes.

Mike
Reply
#3
Hi, in case it helps, I started having similar problems with what seemed like random crashes on choosing certain songs. Unchecking "Use advanced audio player" seems to have solved the problem. Many thanks.
I hadn't associated it with a particular song or audio file, but quite a lot of my songs have audio files attached.
I think it started after using version 3.9.29 (build 571)
Android version 16
Cheers
Phil
Reply
#4
Samsung Galaxy Tab A9+; Mobile Sheets Pro version 3.9.29 build 571
After installing this last update: After loading a setlist from the setlist tab, there's no response to go to next song. If I load the setlist from the 'Recent' tab, when I try to go to next song, it starts to load but then program crashes.
Reply
#5
Please follow the instructions I provided to change the audio player settings. The audio file library is what is causing those crashes for you.

Mike
Reply
#6
(10-23-2025, 07:05 PM)Phil Wilson Wrote: Hi, in case it helps, I started having similar problems with what seemed like random crashes on choosing certain songs. Unchecking "Use advanced audio player" seems to have solved the problem. Many thanks.
I hadn't associated it with a particular song or audio file, but quite a lot of my songs have audio files attached.
I think it started after using version 3.9.29 (build 571)
Android version 16
Cheers
Phil

Same with me on my Boox "Max Lumi". Maybe the advanced player was opted in with the new release, because I remember having it unchecked long time ago, due to some other problems with it (don't really remember what)...

Everything fine again today, but a not quite optimal rehearsal yesterdaySmile)

Ciao - Robbi
Reply




Users browsing this thread:
1 Guest(s)


  Theme © 2014 iAndrew  
Powered By MyBB, © 2002-2026 MyBB Group.