[treblemaker]

I'm running version 3.9.39 of MobileSheets on iPadOS 26.3.1 (a). I'm unable to share or export files that have annotations. If any annotations are present (and "Share with annotations"/"Export with annotations" is checked), I get the error "Export operation failed. Ensure the piece is not missing files, restart the application and try again". If I remove the annotations from the file or uncheck "Share with annotations"/"Export with annotations", the share or export operation works as expected. The failure occurs even with minimal annotations – I've tried drawing a single pencil stroke on an otherwise clean file, and this is enough to cause the share/export to fail.

[Zubersoft]

Do you have the option enabled to export iOS compatible annotations? There is an issue at the moment when that is enabled if the file contains high DPI/resolution images. I just want to first check this, as the export may work if that is unchecked.

Mike

[treblemaker]

Thanks, Mike – the failure was occurring with that option both on and off. I had also tried restarting my iPad before reporting the problem, but this didn't fix it. Oddly, though, I have tried again just now, and sharing and exporting are working again, although nothing has changed in the meantime – no updates have been installed, the iPad hasn't been restarted, but the files that were consistently failing before are now successfully being shared/exported including annotations.

[Zubersoft]

That is incredibly strange... it sounds like it will be very difficult for me to reproduce this.

Mike